Placeholders are hints, not labels – Bad Habits & Enhancements
Learn how to properly use the placeholder attribute, avoid creating accessibility and ultimately assist your users when using your forms.
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Case Study: Simplifying navigation to improve customer engagement
Making changes to the THT navigation to improve user engagement with important content and reduce the number of telephone queries.
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Case Study: Making information easily accessible to increase leads
As part of a project for Laurus, the development arm of THT, time was spent looking at the website, more specifically the individual site development pages, and understanding what users needed to inform their decision and complete a lead generation…
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EKM & Klarna Onboarding Wizard
Creating an onboarding wizard for new EKM shop owners in partnership with Klarna.
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Not all numbers are alike – Bad Habits & Enhancements
Learn how to accept numerical inputs using the correct input type. Remember that not all numbers should use the number field
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Ecommerce: Increasing conversions by reducing the number of fields
Learn how my team and I were able to reduce the time-to-checkout and increase the conversion rate of thousands of online shops. All by simply reducing nine fields down to four.
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Free address lookup plugin for your website
Add a free address lookup script to your website to reduce the number of address fields you need to display to the customer.
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Forms – Bad Habits & Basic Enhancements
Up your form game and stop frustrating your users. Cut out those bad habits and make simple enhancements to your web forms to please the user.
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Case Study: Improving the returning e-commerce customer’s experience when using an EKM hosted shop
How two simple solutions increased the conversion rate of thousands of online shops and improved the experience for millions of returning customers.
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