If you work for a company that takes accessibility seriously and have gone through a few rounds of manual testing for accessibility issues, you’ve probably asked yourself whether you can automate accessibility testing and save yourself some time. It’s not that straightforward.
Quick Summary I worked to make improvements to THT’s self-service portal, MyAccount, to make reporting problems online much easier. My team and I identified areas with problems, facilitated workshops with customers and stakeholders, created prototypes and ran user testing sessions…
As part of a project for Laurus, the development arm of THT, time was spent looking at the website, more specifically the individual site development pages, and understanding what users needed to inform their decision and complete a lead generation…
